Refund Policy

Returns

We accept returns within 7 days of purchase. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7 business days.

Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again.
• Contact your credit card company – it may take some time before your refund is officially posted.
• Contact your bank. There is often some processing time before a refund is posted.

Exchanges

We only replace items if they are defective or damaged.

Contact

If you have any questions, please contact us at: support@isgoing.online